Medical Customer Service Representative - Charlotte, NC (Onsite)

About the Role: 

The Medical Customer Service Representative is responsible for supporting customers with account-related questions, billing payments, and issue resolution. This role ensures a positive customer experience by handling inbound and outbound calls, resolving concerns, and providing clear and accurate information.

The Medical Customer Service Representative partners with internal teams to maintain accurate account records, follow established workflows, and meet quality and productivity expectations in a fast-paced environment.

About Us: 

Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com. 

Employment eligibility: 

• Candidates must be legally authorized to work in the United States at the time of hire


• The company does not provide employment visa sponsorship for this position


• As a condition of employment, a pre-employment background check will be conducted

What We Offer: 

• Comprehensive paid training 


• Medical, dental, and vision insurance 


• HSA and FSA available 


• 401(k) with company match 


• Paid Wellness Time and Holidays 


• Employer paid life insurance and long-term disability 


• Internal growth opportunities 

Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

#LI-Onsite