Join Our Mission to Build Healthier Communities!
Position: Patient Service Specialist
Organization: MyCHN – A nonprofit healthcare leader with 100+ providers and 15+ locations in the Greater Houston and Gulf Coast area
What You’ll Do:
- Greet and guide patients with warmth and professionalism
- Handle calls, schedule appointments, and manage patient records
- Protect patient privacy and ensure accurate documentation
- Resolve concerns with empathy and escalate when needed
- Discuss payments, reconcile cash drawers, and prep reports
What You’ll Need:
- Customer service experience
- High School Diploma or GED equivalent
- Bilingual in Spanish? That’s a big plus!
- Clear communication & strong attention to detail
- Tech-savvy and detail-focused
- Team player who thrives in a fast-paced setting
- Passion for helping people and improving healthcare access
Why You’ll Love Working With Us:
- 100% Paid Employee Health & Dental Insurance
- 401(k) with 4% Match
- Paid Time Off + Birthday Leave + Sick Time
- $200 Annual CE Stipend
- Career Growth & Flexible Schedules
- Make a Real Impact in Underserved Communities
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k)
- 401(k) matching
- Life insurance
- Other
- Flexible schedule
- Referral program
- Employee discount
- Paid training
- Mileage reimbursement
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