Medical Front Desk Specialist

Join Our Mission to Build Healthier Communities!

Position: Patient Service Specialist

Organization: MyCHN – A nonprofit healthcare leader with 100+ providers and 15+ locations in the Greater Houston and Gulf Coast area

What You’ll Do:

• Greet and guide patients with warmth and professionalism
• Handle calls, schedule appointments, and manage patient records
• Protect patient privacy and ensure accurate documentation
• Resolve concerns with empathy and escalate when needed
• Discuss payments, reconcile cash drawers, and prep reports

What You’ll Need:

• Customer service experience
• High School Diploma or GED equivalent
• Bilingual in Spanish? That’s a big plus!
• Clear communication & strong attention to detail
• Tech-savvy and detail-focused
• Team player who thrives in a fast-paced setting
• Passion for helping people and improving healthcare access

Why You’ll Love Working With Us:

• 100% Paid Employee Health & Dental Insurance
• 401(k) with 4% Match
• Paid Time Off + Birthday Leave + Sick Time
• $200 Annual CE Stipend
• Career Growth & Flexible Schedules
• Make a Real Impact in Underserved Communities

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• 401(k) matching
• Life insurance
• Other
• Flexible schedule
• Referral program
• Employee discount
• Paid training
• Mileage reimbursement