Medical Front Office

Bright Futures Psychiatry is expanding again and looking for a passionate Medical Front Office Staff to join our team for 40 hours per week!  You'll be working with our team Monday through Thursday onsite at our Northern Colorado Springs location. We are a 100% PMHNP female owned practice, founded by an Air Force Veteran. Our mission is simple: remove barriers for providers so they can focus on delivering high-quality mental healthcare. 

You will find a sense of belonging that promotes collaboration between our front office associates, PMHNPs, therapists, and our various support teams. Our environment is warm and inviting to both staff and clients. 

Join a team that is serious about changing the way psychiatric services are delivered throughout Colorado. 

What You’ll Do: 

The ideal candidate will effectively manage their front office day-to-day duties in support of established policies, goals, and objectives while promoting a positive environment for staff and clients. 

• Comfortable with E.H.R.
• Check’s clients in/out
• Collects co-pays/co-insurance
• Opens/closes daily batches
• Balance end of day closeout
• Updates demographics (picture, address, phone number, insurance cards)
• Uploads insurance cards to E.H.R.
• Schedules/reschedules visits
• Provides 10-minute call ahead for onsite & telehealth visits
• Prepares no-show/late cancellation letters/emails
• Manages technical difficulties
• Manges team chats
• Manages transfer calls
• Manages E.H.R. messaging
• Manages info emails
• Other duties as assigned

What We’re Looking For: 

• High school degree, GED required
• Ability to remain calm under pressure and with competing priorities
• A working knowledge of behavioral health preferred 

Compensation & Benefits

• Hourly Range: $17.46-$21.34 DOE
• This is a Monday through Thursday, 40 hours per week, onsite position at our Northern Colorado Springs location
• Medical Dental, & Vision Insurance (generous portion covered by the company)
• 401k with 5% employer match
• Annual Continuing Education Allowance
• Paid sick leave, vacation leave, and holidays
• Student Loan Assistance
• Bonus Program