Benefits/Perks
- Competitive Compensation
- Great Work Environment
- Career Advancement Opportunities
About Us
BirthCare & Women’s Health is a freestanding birth center offering home and birth center services with a focus on safety, education, and family-centered midwifery care. We serve women and families from adolescence through menopause and are deeply committed to health equity and community-based wellness.
Job Summary
We are seeking a highly organized, compassionate, and detail-oriented Front Office Administrative who will also handle billing responsibilities. This position is essential to ensuring smooth day-to-day operations at our front desk while supporting accurate and timely insurance and patient billing processes.
Responsibilities
Front Office Administration:
- Greet patients warmly and create a welcoming environment.
- Manage phone calls, emails, voicemails, and appointment scheduling.
- Check patients in and out, verify insurance, collect co-pays, and confirm appointments.
- Maintain patient records, intake forms, and secure document handling in compliance with HIPAA.
- Coordinate communications between patients, midwives, and administrative staff.
- Monitor and restock front office supplies as needed.
- Handle incoming/outgoing mail and package deliveries.
Billing Duties:
- Prepare and submit medical claims to insurance companies accurately and in a timely manner.
- Verify insurance coverage and obtain pre-authorizations or referrals when required.
- Follow up on unpaid claims, denials, and patient billing issues.
- Generate patient statements and handle billing inquiries professionally.
- Reconcile patient accounts and process payments via various methods.
- Maintain up-to-date knowledge of insurance regulations and billing codes (ICD-10, CPT).
- Work closely with the midwives and clinical staff to ensure accurate coding and documentation.
- Assure that initial contact information is completed in MacPractice when potential clients inquire and/or sign up for BirthCare Beginnings: Info and Tour Session
- Assist with negotiation of contracts with insurance companies
- Assure proper computer maintenance and functioning of the network
- Assist with Birth Center quality improvement program as necessary
Qualifications
Minimum 2 years of experience in a healthcare administrative and/or billing role. Associate degree or documented completion of medical office management program
- Experience with medical billing software (e.g., Kareo, AthenaHealth, or similar) and electronic health records (EHR).
- Familiarity with women’s health, midwifery, or OB/GYN settings is a strong plus. Out of hospital birthing
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Strong understanding of insurance processes, coding (ICD-10/CPT), and HIPAA compliance.
- Strong attention to details, Good organizational skills
- Strong problem-solving capability
How to Apply:
To apply, please submit your
resume and a
brief cover letter detailing your relevant experience and interest in the role to
[email protected]. Please do not call, apply here or to the information included.
About Us
BirthCare & Women’s Health Ltd. is a practice of certified nurse-midwives located in Old Town Alexandria, Virginia. We serve families desiring to birth in their home or in our nationally accredited birth center. We attend home births in Maryland, D.C. and Virginia within a 40-mile radius of Washington, D.C. For women and families who prefer a birth center experience, they may come to us from as far away as Winchester, Warrenton, Fredericksburg, Ellicott City, Gaithersburg, and Southern Maryland. In addition to our birth services, we also work with clients seeking personalized gynecologic care, and family planning.
Our Philosophy
The midwives at BirthCare believe that childbirth is a normal physiologic process. Childbirth is an event which best proceeds when the childbearing woman is the central focus, her health is promoted, she feels safe in her birth environment, and her natural efforts to birth are supported.
Clients can begin their care with us for well woman gynecology or for their first prenatal visit. Every appointment is an educational experience to enable the mother and family to most effectively promote a healthy normal pregnancy. Children are always welcome at the center for prenatal visits and, if desired, may be an integral part of the birth team.
BirthCare’s philosophy is based on the belief that health care for women takes place within the context of a partnership in which the provider and consumer of care have joint responsibility. Every woman brings to her pregnancy and birth her own unique gifts, which the BirthCare midwives encourage. We respect and enjoy working with the wide cultural diversity of mothers and families that have used our services. All care is designed to meet each client’s specific needs and preferences.
We encourage the mother to take an active role in the birth of her children. We take every opportunity to support and enhance bonding between the newborn and mother. During the childbearing cycle, her needs and desires to include her family in the birth process are respected. To best assist the women, babies, and families we serve, we need to ensure that safe out-of-hospital birth options and personalized gynecological care remain available.
Salary :
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