Medical Front Office Receptionist

Well-established Internal Medicine private practice looking to hire a friendly, welcoming Medical Front Office Receptionist to join our team! 

As the Medical Front Office Receptionist for our busy private practice, you will be the first point of contact for our patients. You will greet patients as they arrive and help in the following areas: check in, collect copay/balance, post to patient's account, schedule appointments, and answer phone calls, as well as attend to the needs of the patient. The ideal candidate is a team player who has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. 

Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and maintain the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and ensure accuracy of information
- Assist with medical administrative support tasks as needed
- Follow HIPAA guidelines to ensure patient confidentiality
- Provide excellent customer service and address patient inquiries or concerns
- Maintain the waiting room
- Filing, scanning, faxing

Experience:
- Previous experience working as a front desk receptionist in medical office, or similar setting is preferred
- Familiarity with medical terminology and procedures is a plus
- Proficiency in using office software systems, such as Greenway or other electronic health record systems, is desired
- Strong organizational skills and attention to detail are essential for managing patient records and appointment schedules
- Familiarity with Medicare Annual Wellness visits and PQRS measures/attestations preferred

This position requires a professional demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment. The ideal candidate will be reliable, punctual, and able to work well both independently and as part of a team.

Please note that this job description is not exhaustive and additional duties may be assigned as needed.