Medical Imaging Field Service Engineer (MRI)

Description
We're looking for a

Medical Imaging Field Service Engineer (MRI) , working in

Biotechnology/Medical Devices

industry in

Chicago, Illinois, United States .

Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.
We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as MAX Customer Service Engineer 2 to plan, execute and evaluate effectiveness of thermal cycles as well as provide primary support for all 10K magnet refrigeration systems, and second-level support to local service teams for all 4K magnet refrigeration systems.
Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.
Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success
This is a role well suited to an ambitious professional, looking for the next step in their career. As a MAX Customer Service Engineer 2 you will be responsible for:
Develop project plan to include meetings, timelines, transport of tools and cryogens, task ownership and transfer, as well as supporting project documentation.
Work, communicate and collaborate effectively with Siemens internal and external customer and partners.
Perform complex mechanical and electrical troubleshooting to identify failure modes and root cause analysis.
Participate in the assessment of complex process/product/equipment performance based on factory support data and recommend modifications or improvements.
Perform maintenance protocols and procedures according to scheduled requirements, to maintain uptime of thermal cycle equipment.
Maintain equipment to ensure reliable and repeatable service delivery.

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