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Medical Intake Coordinator

Job Description - Medical Intake Coordinator

Intake Coordinator


Las Vegas, NV
Mantro Mobile Imaging



Overview


Mantro Mobile Imaging is seeking an Intake Coordinator to support referral intake, scheduling, and result coordination within a regulated mobile diagnostic imaging program.



This role manages referrals and reports through multiple stages of the care coordination process and requires sound judgment, situational awareness, and a professional approach to documentation and communication.



Key Responsibilities



  • Manage imaging referrals from intake through scheduling within a regulated IDTF environment

  • Review orders for completeness, accuracy, and required documentation

  • Ask appropriate clarifying questions when information is incomplete or inconsistent

  • Apply priority awareness when processing STAT and routine referrals

  • Coordinate scheduling with patients, facilities, providers, and field staff

  • Monitor exam progress and imaging status through completion and reporting

  • Track receipt of final radiology reports and ensure timely delivery

  • Communicate results to providers and facilities per protocol, including call-backs when required

  • Escalate delays, STAT findings, or workflow issues appropriately

  • Document all actions, communications, and outcomes thoroughly, accurately, and professionally

  • Maintain records that are complete, consistent, and audit-ready

  • Actively manage inboxes, queues, and task lists to prevent missed or delayed items



Professional Qualifications



  • 1–3 years of healthcare intake, scheduling, or medical administrative experience

  • Experience in diagnostic imaging, radiology, or regulated healthcare environments preferred

  • Strong documentation skills with attention to clarity, accuracy, and completeness

  • Ability to evaluate information, identify gaps, and determine appropriate next steps

  • Professional written and verbal communication skills

  • Dependable attendance and consistent follow-through

  • Ability to manage multiple priorities in a time-sensitive environment



Professional Attributes We Value



  • Takes ownership of assigned work and follows items through to resolution

  • Approaches tasks with attention, curiosity, and a desire to understand the full process

  • Communicates honestly, clearly, and responsibly

  • Exercises discretion and professional judgment

  • Maintains consistency and reliability in daily responsibilities



Why Join Mantro Mobile Imaging



  • Established, growing healthcare organization

  • Clearly defined workflows and escalation paths

  • Compliance-driven, professional operations

  • Opportunity to build expertise in healthcare coordination and operations

  • Meaningful role supporting patient care and provider relationships




How to Apply


Apply today. Qualified candidates will be contacted promptly for next steps.


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