Medical Interpreter (I-II) Certified/Qualified

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970.  We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers.  As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

MEDICAL INTERPRETER (CERTIFIED)

Location: West Salem Clinic | 1233 Edgewater St. NW, Salem OR 97304

Job Status: Full-time, non-exempt

Hours: Monday-Friday with rotating Saturdays, 8:30am – 5pm

POSITION OVERVIEW:

The Medical Interpreter interacts with all Care Teams.  The Medical Interpreter is a qualified or certified individual who communicates information such as symptoms, medical history and diagnosis between patients and medical professionals when there is a language barrier.  The Medical Interpreter contributes to maintaining the patient’s health care record through careful, accurate and complete documentation of the elements under their responsibility.  The Medical Interpreter works with the medical staff to provide comprehensive, quality, and accessible health care services to the communities of Marion and Polk Counties. NWHS is dedicated to the wellness, compassion, affordability, and excellence of care.

KEY RESPONSIBILITIES:

• Professionally communicates information such as symptoms, medical history, and diagnoses between patients and medical professionals when there is a language barrier. Communicates with empathy and compassion and uses appropriate language when speaking with patients/clients; displays excellent verbal communication skills with the ability to think on your feet to quickly and accurately express complex ideas and concepts.


• Exemplifies exceptional command of medical terminology in English and Spanish, or English and ASL while serving as a translator to patients and staff. This includes face to face office visits and telephone communications.


• Actively engages in the teamwork model by seeking opportunities to assist and support the care team workflow throughout the day. Consistently communicates effectively in a professional manner with clients, staff, and providers.


• Works proactively to determine when and where translation services will be necessary and coordinate efforts to be available to staff.


• Participates in staff meetings, training sessions and supervision sessions. Makes a proactive effort to learn practices from knowledge-experts and colleagues when applicable and receives formal training.

QUALIFICATIONS:

• Must have high school diploma or equivalent. College degree preferred.


• Must be fluent in both English, Spanish and/or English and ASL with command of medical terminology.


• Must be Certified or Qualified through Oregon Health Authority (OHA)


• Ability to translate oral and written communication. Interpreter certification preferred.


• Must interact effectively and courteously with patients and staff.

SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

• Healthcare insurance plans: Medical, Dental, Vision

• Group Life: Short-Term & Long-Term Disability 100% paid by employer


• 403(b) retirement plan with 2% of employer contribution and up to 3% employer match


• Flex Spending Account


• PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows


• 7 ½ Paid Holidays a year + 2 paid floating holidays for full-time positions


• Continuing Education & Training Benefits


• Employee Healthy Living Program – Gym Membership & Smoking Cessation

Why Join NWHS?

At NWHS, your work matters!  Join a mission-driven organization dedicated to improving the health and well-being of underserved and resilient communities. Be part of a compassionate, forward-thinking team that values collaboration, inclusion, and innovation in delivering exceptional services and community support. 

TO APPLY:

To join our team please visit our website Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: [email protected] | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.