Medical Liaison/Behavioral Health Technician - GateHouse Treatment

Behavioral Health Technician / Medical Liaison (Dual Role)

Location: GateHouse Treatment – Nashua, NH
Status: Full-Time, Hourly

Position Overview

GateHouse Treatment is seeking a Behavioral Health Technician (BHT) / Medical Liaison to serve in a shared, hybrid support role across residential operations and medical coordination functions.

This position is ideal for a candidate who is client-centered, reliable, and comfortable working across disciplines, supporting both day-to-day care in clinical setting and coordination with medical providers to ensure continuity of care.

The role is primarily BHT-focused, with additional Medical Liaison responsibilities to support communication, scheduling, documentation flow, and patient support related to medical services.

Primary Responsibilities

Behavioral Health Technician (Primary)

• Provide direct, day-to-day support to clients in a residential SUD treatment setting
• Monitor client safety, behavior, and milieu in accordance with program policies
• Support daily schedules, groups, routines, and structured programming
• Document observations, incidents, and shift activity accurately and timely
• Assist with admissions, discharges, transfers, and client orientation
• Maintain a safe, therapeutic, and respectful environment at all times

Medical Liaison (Shared / Cross-Trained)

• Serve as a communication bridge between residential staff and medical providers
• Support coordination of medical appointments, follow-ups, and transport logistics
• Assist with tracking medical orders, lab needs, and documentation flow
• Communicate client medical needs or concerns to appropriate clinical staff
• Support medication-related processes within scope and training
• Ensure timely handoff of information between medical, clinical, and operations teams

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Qualifications

Required

• High School Diploma or GED
• Experience in behavioral health, healthcare, residential treatment, or human services
• Strong communication, documentation, and teamwork skills
• Ability to maintain professional boundaries and confidentiality
• Willingness to cross-train and flex between responsibilities as needed

Preferred

• Prior experience as a BHT, Medical Assistant, or healthcare support role
• Familiarity with SUD treatment environments
• CPR/First Aid certification (or willingness to obtain)
• Experience with electronic health records or clinical documentation systems

• Paid time off
• Health, dental, vision, long-term disability, and life insurance
• 401(k)
• Why Join GateHouse Treatment?
• Mission-driven work supporting individuals in recovery
• Collaborative, team-based environment
• Cross-training opportunities to build healthcare and behavioral health skills
• Competitive hourly pay and benefits package