Medical Office Associate II, Full Time, Days, AMG Thoracic Surgery, Morristown Medical Center

Medical Office Associate II (Front Desk Receptionist)     

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing

Principal Accountabilities: (including but not limited to)

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  Interviews patients for case histories prior to appointments.



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  Schedules and coordinates appointments.



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  Accurately updates and maintains patients' health records.



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  Verifies insurance coverage and assists the billing department with processing claims.



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  Communicates test results to patients when directed by physicians or nursing professionals.



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  Ensures contacting patients regarding appointments, answering billing questions.



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  Assists patients with re-scheduling appointments and other scheduling issues.



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  Performs other related duties as assigned.



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  Work with highest confidentially and abide HIPPA compliance

Required:

• High School Diploma or equivalent.

Preferred:

• Associates degree in Medical Office Management, Business, or related field.

• Proficiency with Microsoft Office suite

• Excellent verbal and written communication skills

• Individual must be customer and employee focused, must have demonstrated ability to multi-task 

Relevant Experience:

• 3+ years of experience in a medical office environment or relevant area.

• 2+ years administrative experience

• 2+ years of experience in data coordination.