Medical Office Front Desk Lead Family Care, Full-Time, Days

Family Care Department highlights:
 

• Patient-focused Clinic
• Growth Opportunity within the Company
• Team environment

• High School Diploma or equivalent (REQUIRED)
• 4 Years Billing experience in a Healthcare organization (REQUIRED)

• 4 Years Office experience (REQUIRED)

   

• Demonstrates good understanding of health insurance and medical costs, including coding
• Strong customer skills
• Good communication skills
• Proficient computer skills
• Excellent organizational skills
• Strong work ethic and a high level of professionalism
• Team player who handles multiple projects simultaneously in a fast-paced environment

• Delivers care to patients utilizing the Medical Office Front Desk Lead Process
• Acts as a team lead to schedule work and ensure timely and accurate billing activities.
• Coordinates with clinical staff to obtain charge information for all patients.
• Codes procedures performed and diagnosis on charge.
• Acts as a resource for Practice Managers and Physicians with denials and coding questions.
• Coordinates copies of medical documentation with physician charges to support billing to third-party payers.
• Resolves complex patient billing inquiries and problems.
• Conducts all functions associated with patient check-out including pricing services, collecting payment, and scheduling follow-up appointments.
• Completes payment and benefit verification on all patients in accordance with practice policies.
• Coordinates scheduling with that of the practitioner’s schedules to ensure proper coverage of patient appointments and out-of-office calls.
• Works with Practice Manager to facilitate training of new hires and other training initiatives.
• Performs other duties as assigned.

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.