Medical Office Professional
Are you looking for a positive, supportive work environment, and a growth opportunity?! Look no further than my company, Right at Home, a locally owned and operated home health company. Our mission is to empower ourselves so we can provide exceptional home health care services and improve the quality of life for those we serve. We are looking for someone with experience, passion, and drive to join our office team and create extraordinary experiences for our clients who we are proud to assist wherever they call home.
Responsibilities of a Right at Home Medical Office Professional:
- Develop and maintain the client care plan, create extraordinary client experiences while communicating with clients, families, care partners and referral sources.
- Effectively schedule caregivers with clients ensuring optimal compatibility.
- Assists with the hiring process.
- Answer phones, manage referrals, schedule home assessments.
- Provide administrative support by making copies, faxing documents, acquiring orders from physicians, managing Veterans Affairs cases, etc.
- Serves as a mentor to caregivers and supports their care delivery, aiding in employee retention.
- Maintains a calm, positive demeanor ALWAYS and can effectively multitask in a highly functioning office environment.
- Ability to remain professional and kind while handling concerns or complaints.
- Maintain compliance with Joint Commission standards.
- Follows company policies and procedures but can think “outside the box” to achieve ultimate client and caregiver satisfaction.
- Willingness and ability to work with clients as needed.
- Operates as a team player to achieve the company mission always.
Compensation & Benefits of a Medical Office Professional:
· Salaried position with competitive pay ($22-$25/hour) based on experience
· PTO
· Paid Holidays
· Health Insurance
· Discount prescription program
· Savings Plan
· Same day pay with Tapcheck
· Ongoing paid training and development
· Recognition, celebrations, and great team interactions!
Requirements of a Medical Office Professional:
- AA or BA Degree in Human Services, Medical Office Professional, or related education or experience.
- Some caregiving, HHA, CNA experience.
- Ability to coordinate with the team demonstrating sound judgment while open to new ideas.
- Be available as required for on-call duty outside of normal office hours, every 4th weekend.
- Previous experience in a medical office environment with professional references.
- Excellent organization, communication, and listening skills.
- Experience with Microsoft Office, Outlook, Word, Adobe; confident with computer and cell phone technology.
- Can enforce company policies and procedures with empathy and kindness.
IND123
Right at Home Des Moines is locally owned and operated, was established in 2003, and our mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care driven by our Joint Commission accreditation, Right at Home Best Practices, and the Golden Rule each and every day in Central Iowa. However, we couldn’t do it without having the Right People. Our Care Team members need to be passionate about serving our clients and committed to providing the personal care and attention of a friend, whenever and wherever it is needed. More health care is being provided in the home and the vast majority of people would like to age in place, independently, at home. So, the demand for our type of services will continue to grow.
That’s where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are exemplify our core values- being
Compassionate,
Professional,
Adaptable,
Dependable, and who serve as
Advocates for their clients thus improving their quality of life.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
- We will help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
- We will coach you to success. We’re always available to support you and offer you tips to be the best at delivering care to clients.
- We will keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
- We will celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay and other benefits.
Salary :
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