Medical Office Receptionist-Lead

• Organizes and coordinates the clerical work of the unit to ensure proper work flow.
• Performs all front office duties, checking in patients, ensuring completion of all necessary forms for registration, collecting co-pays, assisting patients when needed, and answering phones.
• Schedules patient appointments and follows up on missed appointments by telephone or mail.
• Obtains medical records or retrieves records through the use of a computer for accuracy.
• Performs all other duties as assigned.

• Demonstrates the ability to support the mission, vision and patient promise throughout all interactions, The UT Health Way.
• Demonstrates analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
• Demonstrates creativity and alternative thinking; able to develop new ideas supportive of The UT Health Way.
• Proficient computer skills using Microsoft Office and database programs.

Education: High School Diploma is required.