Medical Office Scheduler (MRI)

Medical Office Scheduler 

Full-Time |
Jacksonville, FL (Corporate Location) 
Dept: MRI

Job Summary 
Southeast Orthopedic Specialists is seeking a Medical Office Scheduler to support patients and providers by coordinating appointments, verifying insurance, and managing referrals. This role requires strong customer service skills and the ability to work efficiently in a fast-paced, remote environment. 

 
Key Responsibilities 

• Schedule consultations and follow-up appointments 

• Collect and update patient demographic and insurance information 

• Verify insurance eligibility and process referrals 

• Manage incoming calls and route messages appropriately 

• Communicate with providers and referral offices 

• Maintain accurate patient records and comply with HIPAA regulations 

 
Qualifications 

• High school diploma or GED preferred 

• 2+ years of healthcare experience (call center experience a plus) 

• Knowledge of medical terminology and scheduling systems 

• Strong communication, customer service, and computer skills 

• Ability to multitask in a fast-paced, remote environment 

 
What We Offer 

• Competitive health benefits with HSA 

• Monthly benefit stipend 

• 401(k) with company match 

• Paid time off, paid holidays, and employee appreciation events 

• 24/7 Employee Assistance Program