Job Description - Medical Practice Manager - Canton
ROLE & RESPONSIBILTIES:
Lead urgent care/occupational medicine center’s clinical and administrative teams to deliver consistent patient care excellence, exceptional customer service and operational effectiveness⯠create and foster a working environment that fosters teammate engagement and aligns with the Wellstreet core values and pursues the missionâ¯
Exercise fiscal and operational practices to meet or exceed annual budget and key performance indicatorsâ¯
Develop and communicate annual center vision and goalsâ¯
Partner and collaborate with area clinical operations director to ensure clinical standards, regulatory requirements, and operational workflows supports the Wellstreet mission
Develop and manage monthly work schedules of administrative and clinical direct reports⯠ensure clinical and administrative teams perform assigned responsibilities in accordance with Wellstreet policies and regulatory requirementsâ¯
Conduct timely annual performance evaluations and professional development coaching to direct reportsâ¯
Hire, manage and retain appropriate clinical and administrative staffing levels to meet patient care needsâ¯
Conduct progressive disciplinary action in accordance with Wellstreet human resources policies and proceduresâ¯
Assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needsâ¯
Partner and collaborate with the marketing and public relations department to develop center-level marketing strategiesâ¯
Support the Wellstreet vision and mission through active leadership, innovation, collaboration and living the core valuesâ¯
Perform additional responsibilities as assignedâ¯
EDUCATIONAL REQUIREMENT & QUALIFICATIONS:
Have at least 3 years of Medical Practice Management experience with a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT.
Experience in urgent care and occupational medicine preferred.
1 year of marketing experience, in healthcare preferred
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