Medical Practice Patient Representative

Description

Summary:

Provides clerical and administrative support and coordinates the patient care activities for medical practice.

Responsibilities:

1. Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
2. Ensures accuracy of patient's information, including demographics and insurance.
3. Answers phones, routes call, takes messages, and assures accurate communication � both verbally and via the EMR system
4. Registers, verifies, and schedules patient appointments, testing, and referrals.
5. Schedules and reschedules appointments according to office protocols
6. Monitor applications and manage worklists as applicable.
7. Collects co-pays and reconciles money for deposit.
8. Obtains and coordinates record retrieval for new and established patients.
9. Performs intake and processing of medical records and other documentation where applicable.
10. Fulfills all compliance responsibilities related to the position.
11. Maintains and Models the Organization�s values.
12. Demonstrates regular, dependable, and predictable attendance.
13. Performs other duties as required.

Other Information:

Ability to travel between practices as needed.

Working Conditions:

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Nuvance Health Med Practice PC

Org Unit: 1321

Department: Carmel Practice

Exempt: No

Salary Range: $18.13 - $34.50 Hourly