Medical Program Assistant - Orthopedics and Rehabilitation

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Job Category:

Employment Type:

Job Profile:

Job Summary:

The Department of Orthopedics and Rehabilitation is seeking a Medical Program Assistant to provide administrative support to a group of our faculty members.  This position will join our team of highly independent Medical Program Assistants in a fast-paced environment to provide a broad scope of administrative work to directly support assigned faculty’s work across clinical, educational, and research missions.  This work requires a high level of independent problem solving and decision making to navigate work across multiple organizations (University, UW Health, other external clinical care partners, and academic societies) based upon each faculty’s specialty, subspecialty and unique role.  This position also requires the ability to work collaboratively with other functional teams within the department (Research Administration, Education Administration, and Finance) as well as stakeholders in other departments throughout the School and University. Partial remote work available after a training period has been completed.

• This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

• Work schedule is Monday through Friday, typically between 8:00a.m.- 4:30p.m.

• This position has been identified as a position of trust with access to vulnerable populations. The selected candidate will be required to pass an initial caregiver check to be eligible for employment under the Wisconsin Caregiver Law and every four years.

Key Job Responsibilities:

• Identifies opportunities for program improvements and makes recommendations to the appropriate entities

• Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff

• Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring

• Serves as the primary contact and subject matter expert for specified program policies and procedures

• Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel

Department:

School of Medicine and Public Health, Department of Orthopedics and Rehabilitation

The Department of Orthopedics and Rehabilitation within the University of Wisconsin School of Medicine and Public Health includes 61 faculty and 50 advanced practice providers in 8 subspecialty divisions/sections who provide world-class adult and pediatric clinical care at UW Health and partner locations, education of medical students, residents (40 residents between 2 residency programs) and fellows (8 fellows across 5 fellowship programs) and conduct cutting edge research. Visit our department website to learn more.

Compensation:

The starting hourly wage for the position is $23.00 per hour; but is negotiable based on experience and qualifications.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. For more information, refer to the campus benefits webpage and SMPH University Staff Benefits Flyer 2026

Required Qualifications:

• Proficiency in Microsoft Office Suite with excellent typing skills

Preferred Qualifications:

• Experience working in customer service and a fast-paced environment

• Experience working in a healthcare setting

• Experience with Epic or other electronic medical record software

• Basic knowledge of medical terminology and HIPPA requirements

Education:

High School Diploma

How to Apply:

For the best experience completing your application, we recommend using Chrome or Firefox as your web browser.

To apply for this position, select either “I am a current employee” or “I am not a current employee” under Apply Now. You will then be prompted to upload your application materials.

Important: The application has only one attachment field. Upload all required documents in that field, either as a single combined file or as multiple files in the same upload area.

Upload required documents:
 • Cover letter
 • Resume

Your cover letter should address how your training and experience align with the required and preferred qualifications listed above. Application reviewers will rely on these written materials to determine which applicants move forward in the process. References will be requested from final candidates. All applicants will be notified once the search concludes and a candidate is selected

University sponsorship is not available for this position, including transfers of sponsorship and TN visas. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment. This position is an ongoing position that will require continuous work eligibility. If you are selected for this position you must provide proof of work authorization and eligibility to work. 

Contact Information:

Rachel Timbers, [email protected], 608-263-7659

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer. 

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. 
 
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). 
 
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.