Medical Reception Specialist - Hearing Healthcare

Medical Reception Specialist for Injoy Hearing, a cutting-edge online hearing healthcare company!
Join our passionate, patient-centered team fulfilling this vital role! We're looking for friendly people who are passionate about helping others and not afraid to jump in and give it their all!

Job Duties:

- Greet online patients with a positive attitude, ready to address their needs
- Handle inbound marketing calls and proactively reach out to patients
- Present patients with their balance and address any questions or concerns
- Coordinate schedules for hearing care providers
- Verify patient insurance benefits and coverage
- Maintain accurate records in practice management software
- Manage daily, weekly, and monthly reports
- Participate in community outreach events and health fairs

What We Offer:

- Competitive wage 
- Comprehensive benefits package: Medical, Dental, Vision, 401k with matching
- 3 weeks of paid time off
- Work-life balance and autonomy within a team-oriented setting
- Mission-driven focus on patient-centered hearing care
- Opportunities for learning and growth within our evidence-based model

Requirements:

- High School diploma
- Clear, strong voice with an energetic and outgoing personality
- Excellent interpersonal skills for diverse patient interactions
- Ability to independently problem solve
- 1-2+ years of office experience in a patient-driven industry
- Familiarity with word processing and database software
- Ability to efficiently manage a busy office environment

Compensation:

- $18-$22 per hour

If you seek growth in a dynamic, employee-focused company, apply now! Injoy Hearing is an equal opportunity employer, valuing diversity in our team.