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Medical Receptionist

Job Description - Medical Receptionist




Job Title: Medical Receptionist



Supervisor: Office Manager



Job Summary:


Naples Orthopedics is looking for an experienced medical front desk person. Experience with Health Insurance is a must.


The medical receptionist will be responsible for greeting patients and visitors, scheduling patient appointments, calling patients to remind them of appointments, collecting patient co-pays, answering and routing calls, making transactions, and keeping paperwork organized.



Primary Responsibilities:



  • Greeting patients, family and visitors

  • Answering telephone calls and direct calls to appropriate staff

  • Scheduling and confirming patient appointments

  • Receive insurance co-pay payments and post amounts paid to patient accounts

  • Interview patients to complete insurance and privacy forms

  • Compile and record medical charts, reports, and correspondence

  • Scan documents into electronic health records

  • Maintain work area in a safe, clean and orderly fashion

  • Attending staff meetings as required

  • Other duties designated by the supervisor


Skills:



  • Excellent communication skills

  • Telephone & computer proficiency

  • Typing skills

  • Scheduling patients

  • Customer service








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