Medical Receptionist

• Patient Experience & Communication
• Greet, check in, and check out patients with professionalism and empathy
• Collect co-pays and deposits, ensuring accuracy and confidentiality
• Provide and organize new patient paperwork, insurance cards, and privacy notices
• Answer and direct phone calls in a friendly, professional manner
• Deliver compassionate attention and assistance to patients and families
• Administrative Support & Record Management
• Register patients and create or update medical charts
• File and maintain medical documentation with confidentiality and accuracy
• Ensure patient records follow a consistent, organized format
• Perform general office tasks such as scheduling, filing, and maintaining supplies
• Keep the facility clean and organized throughout the day
• Clinical Coordination & Compliance
• Prepare examination rooms and assist with patient flow
• Record patient medical histories, vitals, and test results in compliance with guidelines
• Adhere to all facility and regulatory standards, including HIPAA and OSHA
• Complete required annual training on time
• Perform additional duties as assigned

• Enjoy working directly with patients and providing exceptional service
• Communicate clearly and professionally, both in person and on the phone
• Stay organized and calm in a fast-paced environment
• Understand the importance of confidentiality and accuracy in patient care
• Take initiative and work independently while supporting a collaborative team

• High school diploma or GED required
• At least one year in an administrative role required
• Previous healthcare facility experience preferred
• Excellent verbal, written, and interpersonal communication
• Strong customer service and organizational skills
• Proficient in Microsoft Office Suite or related software
• Knowledge of medical terminology, spelling, and office procedures
• Ability to maintain confidentiality and professional ethics

• Health, Dental & Vision Insurance
• Short- & Long-Term Disability
• Health Savings Account (HSA)
• Wellness Tools
• Life/AD&D Insurance
• Paid Time Off (PTO) & Company Paid Holidays
• 401(k) Retirement Plan
• Bonusly (employee recognition platform)
• DailyPay (on-demand pay access)

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.