Medical Receptionist

RESPONSIBILITIES:

• Greets high volume of patients with courteous, proactive, and responsive customer service


• Facilitates patient flow by notifying the clinical staff of patients' arrival, being aware of delays, and communicating with patient and clinical staff effectively


• Accurately documents patient data including demographic, billing, and insurance information during the registration process


• Verifies insurance eligibility


• Explains financial requirements to the patient or responsible parties, collect payments accordingly


• Follows appointment scheduling protocol per physician instructions


• Ensures work space, reception and patient waiting areas are neat and organized at all times


• Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice.


• Meets all Productivity Standards/Goals


• Performs other General Office Duties as required

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

DESIRED QUALITIES:

• At least 1 year of previous medical reception experience highly preferred


• Proficiency in NextGen a plus


• Strong data entry skills


• Proficient with Microsoft Office


• Ability to work in a fast-paced environment while maintaining a positive attitude

Typical Physical Demands
Position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and may need to lift up to 15 pounds.

Reasonable accommodations may be made be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer.

Typical Working Conditions
Moderate noise. At times, a demanding office environment.

Pay Range: $21-$23 hourly depending on experience