Medical Receptionist

Job Description - Medical Receptionist

The Medical Receptionist is the first point of contact for patients and visitors at Center for Advanced Eye Care - Eye Associates of Bucks County. In this key front desk position, you’ll create a positive, professional, and welcoming experience from the moment someone walks through the door. You’ll assist with new patient registration, verify insurance, collect co-pays, manage check-in and check-out, and help triage visitor needs to the appropriate team member.
This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in being organized and customer-focused.

Key Responsibilities:

Greet and check in patients and visitors with a friendly and professional attitude
Complete new patient registration, verifying demographics and insurance information
Collect co-pays and scan required documents into the electronic health record
Communicate provider delays and coordinate with clinical staff to maintain efficient patient flow
Handle check-out, schedule follow-ups, and support patient satisfaction through timely service
Maintain front desk cleanliness and follow HIPAA guidelines
Resolve patient concerns with attention and care, coordinating with internal teams when needed

Qualifications:

High school diploma or GED required
Prior customer service experience required; healthcare or medical office preferred
Strong communication and organizational skills
Ability to multitask and stay calm in a busy environment
Comfortable working with computers and electronic medical records

Why Join Us?
Center for Advanced Eye Care - Eye Associates of Bucks County and Simon Eye are partner practices with a combined 32 Optometrists, 8 Ophthalmologists, and 185 staff serving patients across the state of Delaware and in Pennsylvania with locations in West Chester and Bucks County.

We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff.

Original job Medical Receptionist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Medical Receptionist

Job Description - Medical Receptionist

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