Medical Receptionist

JOB SUMMARY: 

Under direction of the Office Manager, the Front Desk Receptionist essential duties include providing excellent customer/patient services via phone and in person.

ESSENTIAL FUNCTIONS:

• Must provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements


• Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors


• Maintains patient accounts by obtaining, recording, and updating personal and financial information


• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims


• Protects patients' rights by maintaining confidentiality of personal and financial information


• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays


• Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry


• Transfer telephone calls as needed; works with call center representative to ensure adequate patient support is all times


• Adheres to all policies on safety and security; maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality


• Clean, sanitize and maintain patient waiting areas, office files, and front-desk areas in a manner that is organized


• Assist with other duties as assigned


• General cleaning duties to ensure that the office remains clean and tidy for both patients and staff

QUALIFICATIONS REQUIRED:

• High School graduate or equivalent required, Medical Receptionist Certificate a plus


• 1+ years of experience medical office receptionist experience; Medical Receptionist Certificate a plus


• Regular and reliable attendance is an essential function of the position


• Excellent communication skills


• Computer literate with entry level working knowledge


• Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time


• Duties require professional verbal and written communication skills


• Ability to work independently or with a team


• Professional appearance


• Positive attitude

BENEFITS:

• Medical, dental, and vision insurance


• 401K with company match


• STD, LTD, Life Insurance


• Paid Time Off and Paid Holidays

If today is not the right time for a career change, maybe you know a friend who is ready for a change.  We will pay you $300 for your referral!  Please send your referral’s contact information to [email protected].