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Medical Receptionist

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Job Description - Medical Receptionist


Join Our Dynamic Medical Team as a Medical Group Front Desk Representative!

Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group. We are seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience

Your Impact:

  • Be the Patient's First Point of Contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
  • Masterful Scheduling & Coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
  • Expert Communication & Organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
  • Financial Accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
  • Problem Solving & Patient Advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience.
  • Team Collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

What You'll Bring/Requirements:

  • Reliability, a positive attitude, and excellent teamwork skills.
  • Strong communication and interpersonal abilities.
  • Proficiency in data entry and computer skills.
  • Ability to thrive in a fast-paced environment.
  • Exceptional customer service skills.
  • Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
  • Must hold a high school diploma or equivalent.

Bonus Points:

  • Prior experience in ophthalmology.
  • Familiarity with Electronic Medical Records (EMR).

Important Details:

  • Must be able to travel to multiple locations (if applicable).
  • Availability for evenings and weekend rotations (if applicable- varies by practice).
  • Ability to handle a high-volume practice.
  • This position is in person.

We thrive on: Care for our patients and team, effective Collaboration, and a commitment to Elevate our standards.

Refocus is an equal opportunity employer and we value diversity.


Original job Medical Receptionist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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