Medical Receptionist

Front Desk Receptionist

We are seeking a reliable and detail-oriented Front Desk / Patient Access Representative to join our ambulatory surgery center team. This role is essential in providing exceptional patient service while ensuring accurate registration, documentation, and financial processing.

Key Responsibilities:

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  Greet patients and visitors in person and by phone in a professional and courteous manner

  
  


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  Collect and verify patient identification and insurance information

  
  


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  Ensure all required documentation and signatures are completed accurately

  
  


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  Update patient accounts and enter demographic and financial information into the system

  
  


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  Collect copayments and deductibles; issue receipts and record payments accurately

  
  


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  Balance daily upfront collections and prepare deposits as needed

  
  


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  Notify clinical staff when patients are ready to be taken back

  
  


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  Prepare patient charts for upcoming procedures

  
  


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  Maintain office supplies, receive deliveries, and manage incoming mail

  
  


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  Protect patient confidentiality and comply with all privacy regulations

  
  


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  Follow all center policies and procedures and report discrepancies as needed

  
  


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  Attend required education and training sessions

  
  


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  Perform other related duties as assigned

  
  

Qualifications:

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  Strong customer service and communication skills

  
  


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  Attention to detail and ability to multitask in a fast-paced environment

  
  


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  Proficiency in Microsoft Excel and Outlook

  
  


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  Reliable attendance and punctuality

  
  


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  Prior healthcare or front desk experience preferred