Medical Receptionist - I

Do you have a passion for serving our patients and our communities by providing high-quality, family-oriented, primary and preventive health care services? Are you looking for a rewarding career with a company that has a dynamic work culture? If the answer is yes, the Medical Receptionist position at WindRose Health Network could be the job you are looking for.

We are currently seeking a Medical Receptionist that will work effectively within the WindRose Health Network culture, which is described as family-friendly, supportive, transparent, and treats employees as we would want employees to treat our patients. We are seeking a Medical Receptionist that will be located in Marion County that is a good advocate for their patients, solution-oriented, honest and passionate. WindRose Health Network provides an opportunity for our employees to gain experience in a high energy, caring, supportive, technology-enhanced work environment, while making a difference in the lives of others.

JOB RESPONSIBILITIES:

Customer advocate who greets consumers and visitors in a courteous, welcoming manner, responds to incoming telephone calls by:

• Directing callers to appropriate Health Center staff
• Taking messages when appropriate
• Scheduling appointments, verifies registration information by validating and updating insurance/payer information and patient demographics.
• Collects patient co-pays or other payments.
• Assists with the patient check-out process including collecting payments, and issuing receipts.

Education, Experience & Training:

• High School graduate or GED required; previous training in Customer Service skills related to telephone and/or Service Desk preferred.
• A qualified candidate should preferably have at least two (2) years of work experience as a Receptionist/Interpreter in a health care service delivery setting.
• Experience with interpreting/translating is preferable.
• A qualified candidate should have a working knowledge of at least one word processing software package (preferably MicroSoft Word) and one spreadsheet development software package (preferably MicroSoft Excel).
• A working knowledge of at least one electronic medical record (EMR) is preferred.
• A qualified candidate must be fluent in English, Burmese, and Hakha Chin.

Equipment Used: Computer and standard office equipment.

WindRose is an Equal Opportunity Employer.

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person