Medical Receptionist - Medical Call Center - Excellent Benefits Package

Medical Call Center - OBGYN
Silver Spring MD

MUST:
2 year of solid medical office experience
Call Center experience or high volume phones
Experience registering patients
OBGYN experience preferred
Experience charting in Athena EMR
Comfortable working all phones in a call center environment
Experience working in a high volume multi provider practice (specialty preferred)
Strong scheduling experience
Experience entering information in EMR and updating records (Athena)
Ability to triage calls
Strong customer service support

DUTIES:
Duties include but are not limited to the following:
Answer high volume incoming calls
Schedule appointments
Register patients
Update and maintain patient's records
Triage phone calls
Answer questions over phone to determine where phone call should be transferred
Schedule appointments in the EMR system
Generate and complete pre-certification requests for appointments
Review upcoming schedules for accuracy
Handle complaints *Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.