Medical Receptionist, PACE

Description

About Jordan Valley Community Health Center:

Jordan Valley Community Health Center (JVCHC) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community’s health through access and relationships. By working collaboratively with partners and continually innovating, JVCHC strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.

Job Summary:

The Medical Receptionist is responsible for coordination of all communications of the Center Manager and clerical responsibilities as assigned and performs duties relating to the establishment and maintenance of all medical records for the PACE Center with little supervision. Provides clerical support to Center Manager and other staff members. Is responsible for coordination of all communications of the Center Manager and clerical responsibilities as assigned with little or no supervision.

Key Responsibilities:

• Answers all incoming calls, takes messages and forwards communications as appropriate.
• Maintains all attendance, dietary and daily center records.
• Prepares routing correspondence and reports from verbal instructions and rough drafts. Includes typing, filing and copying of materials.
• Orders and receives all center supplies under the direct supervision of the Center Manager.
• Monitors the front door and desk to assure participant safety.
• Establishes and maintains medical records for each participant, including filing and requesting of medical records from outside sources.
• Transcribes correspondence and reports requiring knowledge of medical terminology.
• Assists with coordinating transportation arrangements for scheduled appointments.
• Uses word processing skills to prepare correspondence and reports from rough drafts and verbal instruction
• Maintains and enters all data on participants for program reporting and evaluation.
• Provides clerical support for center staff.

• Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
• Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
• Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
• Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network.
• Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
• Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
• Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
• Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
• Pay on Demand Available.

• Nine paid holidays per year.

Requirements

Required Qualifications:

• High School degree or equivalent
• Computer literacy required.
• Knowledge of medical records, medical terminology, medical transcription, word processing and data entry experience preferred
• BLS Certification