Southwoods Health is seeking a patient-focused Medical Receptionist for our Pain & Spine Center in Boardman. This role serves as the face of our practice, ensuring every patient receives a professional, proactive, and welcoming experience from the moment they walk through our doors.
What You’ll Do (Key Responsibilities)
Patient Access: Manage the patient registration, check-in, and check-out processes efficiently.
Care Scheduling: Coordinate follow-up appointments and provide clear post-visit instructions to patients.
Communication Link: Perform telephone triage, route incoming calls, and accurately facilitate provider instructions.
Clinical Collaboration: Work closely with clinical staff to ensure a seamless, timely patient flow throughout the day.
What You’ll Need (Qualifications)
Experience: Prior medical receptionist or healthcare front-office experience is preferred.
Technical Skills: Proficiency in Microsoft Office applications and a strong familiarity with basic medical terminology.
Professional Traits: Exceptional customer service skills, high attention to detail, and a polished, empathetic demeanor.
Aptitude: Strong problem-solving skills coupled with a cooperative, team-oriented attitude.
Why Join Us?
At Southwoods, it’s not just about the treatment, but how you’re treated. Join an award-winning team that prioritizes quality care, patient satisfaction, and professional integrity.
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