Medical Receptionist/Phone Room

Division: Alaska Fracture and Orthopedic Clinic, a department of Medical Network of Alaska- voted one of the “Best Places to Work!”

At Alaska Fracture and Orthopedic Clinic, our goal is to improve your quality of life through orthopedic care. To be the leader in advancing quality bone, joint, spine, and muscle care and technology while providing superior access, service, and care to our patients and their families.

Schedule: Monday- Friday, 8:45 AM-2 PM

What You’ll Do:

Responsible for the front desk's day-to-day operations, including check-in and check-out.

• Operate a multi-line telephone system.


• Process calls according to the purpose of the call and/or forward urgent calls to the appropriate personnel or department.


• Screen patient needs in person and over the phone and direct them accordingly.


• Schedule clinic appointments both in-person and over the telephone.


• Verifying patient eligibility, collecting insurance information, and entering into the electronic medical records.


• Receive patient payments such as co-pays, outstanding balances, and guarantor payments and assign them to the correct patient accounts.

What You Need For This Job:

• High School Diploma or general education degree (GED)


• One to three months related experience and/or training; or equivalent combinations of education and experience.


• Must reside in or near Anchorage, Alaska.


• Have general knowledge of EMR software and Outlook Programs


• Ability to read and interpret documents such as safety rules, operations and maintenance instructions, and procedure manuals.


• Ability to write routine reports and correspondence.


• Ability to speak effectively before groups of customers or employees of the organization.


• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions


• Ability to regularly stand, walk, use hands, or feel and talk and hear. Ability to occasionally sit, reach with hands and arms; stoop; kneel; crouch, or crawl.


• Ability to lift and/or move up to 50 lbs.


• Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

    What You’ll Love About Us:

• Great Company Culture- We embrace diverse perspectives and provide the freedom to grow, innovate, and create. 
  


• Rest and Relaxation- Enjoy 15 days of paid time off with an increase after five years and six paid holidays!


• Health Benefits- Access to medical, dental, and vision plans, with HSA and FSA options, as well as short- and long-term disability coverage. We also provide $25,000 in employer-paid life insurance for added peace of mind. 


• Prepare for the future-  Fidelity 401(k) with a generous company match of up to 4.5% and access to a personal financial planner.


• Healthy Working Environment- We prioritize a safe, empowering, and inclusive work culture. 

Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check and drug screen before official employment.

Medical Network of Alaska, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.