Medical Records

Medical Records

Evergreen Family Medicine is committed to providing excellent care for your family with clinics in Roseburg and Myrtle Creek Oregon.  Evergreen Family Medicine serves outpatient needs, including Urgent Care, Family Practice, Women’s Health, Occupational Health, and school-based telehealth.

Evergreen Family Medicine is a Drug Free Workplace. All candidates that are offered employment will be required to pass a pre-employment drug screen and background check.

Responsibilities and Duties:

• Maintains confidentiality according to HIPPA regulations and EFM policies.            


• Adheres strictly to EFM departmental standards and policies, including state and federal regulations.


• Communicates effectively and professionally with co-workers, managers and patients via phone, email or in person.


• Couriers any paper information within the office to each pod or department including sending information to outside offices.


• Works all tasks in ‘buckets’ assigned to medical records in an accurate and timely manner.


• Advocates for patients by creating appropriate patient cases, requests, and communications in Athena, on paper and in person.


• Accurately labels all correspondence and documents within the EMR.


• Faxes, mails, or sends by courier all appropriate documentation and forms accurately and timely


• Keeps an active working knowledge of Athena, engages in continuing education and trainings as offered by manager or company.


• Follows up on any document requests from staff or providers by calling outside providers or facilities.


• Self Manages to stay on task, maximizes efficiencies and does not distract others as well as encourages others to do the same.


• Maintains a positive attitude, does not take work issues personally and does not allow personal issues to affect the work day.


• Ensures on a daily basis to promote an environment filled with teamwork, a positive outlook and constant professionalism.

Qualifications and Skills:

• One year of work experience in a medical setting.


• High School Diploma or equivalent.


• Knowledge of medical terminology and healthcare regulations.


• Experience with electronic health record (EHR) systems preferred.


• Communication, interpersonal, clerical, and organizational skills necessary to complete job duties.


• Ability to handle the confidential aspects of the work.


• Ability to type at least 40 wpm and operate computers and office equipment.

Physical requirements:

• 
  Prolonged periods sitting at a desk and working on a computer.


• 
  The employee is frequently required to walk; use hands and fingers, handle, or feel; and reach forward with hands and arms.


• 
  The employee is occasionally required to sit and stoop, kneel, or crouch. 


• Must be able to lift up to 15 - 25 pounds at times.

Our culture and values are every employee’s responsibility: The needs of our patient come first S.P.I.R.I.T

• Stewardship


• Patient & Population Focused Health Care


• Integrity


• Respect


• Innovation


• Teamwork