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Medical Records Clerk

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Job Description - Medical Records Clerk


At Crossroads Hospice & Palliative Care, our office teams play a crucial role that extends beyond administrative tasks and paperwork. Every team member is an essential part of the compassionate care we provide to our patients and their families. While our caregivers deliver vital medical support, we ensure that all aspects of our patients' needs are addressed. Our relationships, founded on trust, are the cornerstone of communication within our interdisciplinary teams.

We believe that end-of-life care should never feel transactional, regardless of economic factors. Every person we care for deserves to be treated with dignity, compassion, and respect, no matter the circumstances. Together, we strive to make each moment count, providing comfort and meaning not just to the patients but also to their loved ones who will cherish these memories forever.

Consider joining us on this journey, where your dedication to exceptional work can truly make a difference in the lives of those we serve. Together, we can create lasting impacts that transcend medical treatment.


Medical Records Clerk Qualifications:

  • Minimum of 1 year of clerical experience, preferably in a medical setting.
  • Completion of 2 years of college in a related field preferred.
  • Experience in Medical Records Department preferred.
  • Supervisory experience preferred.
  • Excellent verbal and written communication skills with working knowledge of medical terminology.
  • Strong computer knowledge and skills are necessary. 
  • Ability to handle multiple tasks efficiently; work well with others.
  • Must exhibit or demonstrate the ability to learn computer skills related to required clinical software and electronic clinical record utilization.
  • Assists and consults with Bereavement Coordinator in preparation of bereavement file and other related bereavement issues.
  • Receives all clinical admission forms, distributes copies to appropriate personnel and incorporates originals in the open chart.
  • Maintains all medical records in the designated areas according to agency policies and procedures.
  • Must have reliable personal transportation, a valid driver's license, and the ability to safely and personally operate a vehicle


Medical Records Clerk Schedule & Benefits:

  • Monday to Friday 8:30 AM to 5:00 PM
  • Be part of a team willing to grow, listen, be heard, and be challenged.
  • Health, Dental, Vision, 401k, PTO.
  • Ability to grow into a variety of different roles inside our team and organization.
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