Medical Records Clerk

The Medical Records Clerk is responsible for day to day organizational and management of all documents related to a patient’s medical record ranging from in-house documents to outside facilities, hospitals, physician offices, and pharmacies.  

This role will be work-from-home, however you must live within the Charleston, South Carolina area. The first month of training will be completed on-site in at our West Ashley location.

Responsibilities 

• Obtain medical records from outside facilities (includes hospital systems, treating physicians, and directly from patients).   

• Release information to person and agencies according to HIPAA regulations.   

• Electronic medical record system upkeep, filing, and organization.  

• Obtain new patient/consult information to ensure the proper appointment in a timely manner.  

• Answer incoming phone calls and direct calls to the appropriate staff member when necessary.  

• Distribute incoming faxes and fax outgoing information as needed.  

• Knowledge and compliance with all confidentiality laws and internal confidentiality measures, including HIPAA compliance.   

• Protect the security of medical records to ensure that confidentiality is maintained.  

• Print and mail letters/dictations. Correct dictation notes as needed  

• Additional responsibilities may be assigned to help drive our mission of delivering high-quality and compassionate cancer care in our community, for our community, and by oncologists who live in our community. 

Qualifications/Competencies 

• High school or GED . 

• Experience working in the healthcare field, preferably in a clinical setting or business office.  

• Experience in medical terminology.  

• Expert knowledge of HIPAA 

• Ability to multitask, problem solve, and follow complex instructions.