Medical Records Clerk/Scheduler

 Now Hiring a Medical Records Clerk/Scheduler to Join our Team!

Full-Time | Monday–Friday |

At LIFE PACE, we are dedicated to helping older adults remain independent, healthy, and living safely in their homes for as long as possible. We are seeking a detail-oriented and organized Medical Records Clerk/Scheduler to join our team and play a vital role in maintaining accurate medical records that support exceptional participant care.

If you enjoy organization, accuracy, working with healthcare documentation, and making a meaningful difference behind the scenes, we encourage you to apply.

As a Medical Records Clerk, you will help maintain the integrity, accuracy, and security of participant medical records while supporting the interdisciplinary care team. Responsibilities include:

• Scanning, uploading, indexing, and filing medical documents into the electronic health record (EHR)
• Reviewing records for completeness, accuracy, signatures, dates, and proper participant identification
• Requesting and obtaining medical records from hospitals, specialists, and other healthcare providers
• Processing medical record and Release of Information (ROI) requests in accordance with HIPAA regulations
• Maintaining organized and compliant participant medical records
• Performing chart audits and quality reviews to ensure documentation accuracy
• Processing assigned order notifications and maintaining required logs
• Coordinating the transfer of medical records to support continuity of care
• Assisting the interdisciplinary team by ensuring medical information is accessible and current
• Protecting confidential participant information at all times 
• Other duties as assigned

CERTIFICATION, LICENSES, REGISTRATIONS:  

• Certification in Health Information Management (HIM) preferred.  

EDUCATION AND EXPERIENCE:  

• High School diploma or equivalent required.
• A minimum of one-year experience working with the elderly population preferred.

KNOWLEDGE, SKILLS, and ABILITIES: 

• Must have basic computer, 10 key, and typing skills, knowledge of Excel, Microsoft Word, scanning and e-mailing, and a knowledge of office equipment operating and user maintenance procedures, including but not limited to phone system, photocopiers, fax machine, postage meter, etc.
• Demonstrates a thorough understanding of HIPAA/HITECH laws and the related policies and procedures within the program. Attends and successfully completes mandatory HIPAA/HITECH training as required.  
• Knowledge of medical terminology required.
• Knowledge of medical records retention requirements; knowledge of State and Federal requirements for health information management.
• Must have the ability to give attention to small details, ensure completeness and accuracy of all work performed, and to be able to do so in a timely manner.
• Ability to work under pressure to meet deadline, handle several tasks simultaneously.
• Ability to follow directions and work independently with minimal supervision. 
• Must have excellent communication skills, be able to cope with mental and emotional stress related to the position, have flexibility and personal integrity.
• Employee must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with co-workers and department heads.
• Works as a team player to meet common goals of the department.
• Assists in the continuous quality improvement process.

PHYSICAL REQUIREMENTS: Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead, squatting and kneeling. Ability to communicate verbally, with an excellent comprehension of the English language.