Job Description - Medical Records Department Manager
Are you an experienced Medical Records Manager looking to join a great team? DMC Primary Care may be looking for you!
Job Summary: The Medical Records Manager provides leadership and support to the medical records department, practice providers and clinical staff in order to create a cohesive culture and environment that fosters growth and innovations across the organization.
Duties/Responsibilities Include:
Manages daily medical records operations to ensure efficiency and patient satisfaction
Assists in planning the delivery of services such as transcription, record retrieval, record maintenance, data management, medical record completion, or release of information
Maintains medical records department rules and regulations and HIPPA compliance
Responsible for personnel hiring, discipline, coaching sessions and personnel annual performance evaluations
Observes confidentiality and safeguards all patient related information
Scans medical records into the patient charts
Maintains a good working relationship within the department and with other departments
Establishes and implements medical record policies and procedures necessary for effective and efficient processes
Provide excellent customer service
Replies to EMR/ PHI messages in timely manner
Serves as a liaison between practice and health providers
All other duties as assigned by Director of Health Information Management
Required Skills/Abilities:
Demonstrates the ability to problem-solve, manage projects, and prioritize workload with minimum supervision
Strong organizational and interpretation skills
Ability to work independently, exercise creativity, be attentive to detail and maintain a positive attitude
Ability to manage multiple and simultaneous responsibilities to prioritize scheduling of work
Ability to maintain HIPPA confidentiality
Ability to complete work assignments in a timely manner
Ability to communicate effectively, both orally and in writing
Ability to handle difficult situations involving patients, physicians, or others in professional manner.
Education/Experience:
Minimum of three years of medical records experience (required)
Bachelor’s Degree (preferred)
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds at times.
Pushing, pulling or lifting. Walking climbing stairs required.
Able to talk/hear communicate with others with or without reasonable accommodation.
Full time positions at DMC offer:
Paid time off
Competitive pay
Comprehensive health, dental, prescription, and vision benefits
Company-paid short-term disability, long term disability and life insurance coverages
401k
DMC Primary Care, a physician-owned, independent practice, has been providing comprehensive care for families since 1964. Offices are located in Bedford, Concord, Derry, Dover, Goffstown, Londonderry, Raymond, and Windham, New Hampshire. For more information, please visit www.DMCPrimaryCare.com.
We are an equal opportunity employer embracing the strength that diversity brings to the workplace. We provide a welcoming and supportive environment for employees of all ethnic backgrounds, cultures, ages, lifestyles and physical abilities.
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