Medical Records - Lutz

Job Title: Medical Records Specialist

Location: Lutz Corporate Office

Full Time Days

Job Description: We are looking for a goal-oriented and organized person to work in our busy medical records department. 

Role and Responsibilities

Clinical and Administrative 

• Review medical records requests


• Evaluate, approve, and process records and/or documents for accuracy and in a timely manner


• Explain requirements, processes, and procedures to patients, office staff and or an attorney's office


• Strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) regulations to maintain patient confidentiality


• Ensure compliance with medical record retention policies and disposal procedures


• Participate in periodic audits to assess the accuracy and completeness of medical records


• Assist in addressing any discrepancies or deficiencies in documentation


• Maintain the integrity of record filing systems


• Proficiency in using EHR systems to manage and retrieve patient records


• Ensure the security and integrity of electronic records


• Generate reports on medical record activities, including tracking record volume and turnaround times


• Provide regular updates to management on record management trends and issues


• Perform other duties as assigned

Professional

• Demonstrates initiative and responsibility


• Able to perform repetitive tasks without loss of focus


• Adheres to ethical principles


• Time Management


• Adapts to change


• Attends all team meetings and mandatory in-service training/education

Communication

• Recognizes and respects cultural diversity


• Adapts communication to individual’s ability to understand


• Uses professional, pleasant telephone etiquette 


• Uses medical terminology appropriately


• Treats all patients and co-workers with compassion, empathy, and mutual respect


• Projects a professional manner and image


• Consistent attendance and punctuality


• Adherence to time clock procedures

Legal

• Maintains confidentiality and documents accurately


• Uses appropriate guidelines for releasing patient information


• Practices within the scope of education, training, and personal capabilities


• Conducts self in accordance with Suncoast’s Employee Handbook.


• Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIA

Core Competencies

• Efficiency


• Attention to details


• Organized


• Punctual


• Takes initiative, proactive


• Team Player


• Honesty/Integrity


• Flexible


• Calm under pressure


• “A Doer”, persistence


• Problem solver, Strategic thinking, Creativity


• Analytical skills


• Clear and concise communication/Listening skills


• Quick Learner, Intelligence


• Follow through on commitments


• Enthusiastic, Friendly, Positive attitude


• Openness to advice and constructive criticism


• Strong work ethic

Physical Demands

• Prolonged sitting/standing/walking


• Use of headsets 


• Occasional travel 


• Multitasking position


• Repetitive head, neck, hands wrists and arm motion/rotation


• Extensive reading, writing, typing required. Typing speed 45wpm +


• Lifting to 25lbs 


• Frequent use of office administrative, computer, and phone equipment

Qualifications and Education Requirements:

High school diploma, AA degree or higher.  Knowledgeable in computer programs, EMR systems, customer service, and excellent verbal communication skills. Proficiency in EMA and Medsender is a plus.