Medical Records Specialist

Description

The Medical Records Specialist is responsible for managing patient health records with accuracy, confidentiality, and in compliance with applicable laws and regulations. This role ensures timely and efficient organization, retrieval, and storage of medical records, processes requests for health information, and supports healthcare providers and staff in maintaining documentation standards.

Requirements

Key Responsibilities:    

· Maintain, organize, and update patient health records in electronic and/or paper format.

· Ensure compliance with HIPAA and state/federal guidelines regarding the release and retention of medical information.

· Process incoming requests for medical records from patients, providers, insurance companies, and legal entities in a timely and professional manner.

· Audit records for completeness, accuracy, and compliance with healthcare documentation standards.

· Scan, index, and route documents appropriately within the electronic medical records (EMR) system.

· Assist with chart corrections, merges, and data integrity tasks as directed.

· Track and monitor record requests, ensuring timely follow-up and resolution.

· Collaborate with providers, billing, and administrative staff to support operational efficiency.

· Participate in quality improvement activities and department projects.

· Maintain confidentiality and safeguard all patient and organizational information.

· Education: High school diploma or GED required; associate degree in health information management or related field preferred.

· Experience: Minimum of 1-2 years of experience in in medical records or health information management in a healthcare setting.

· Technical Skills: Proficiency in practice management software, electronic health records (EHR), and Microsoft Office (Excel, Word, Outlook and Teams).

· Attention to Detail: Strong attention to detail and accuracy in data entry and payment posting.

· Organizational Skills: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

· Communication Skills: Excellent verbal and written communication skills.

· Problem-Solving: Ability to identify and resolve discrepancies and issues related to payment posting.

· Teamwork: Ability to work effectively as part of a team and collaborate with other departments.