Medical Records Specialist

Description

Join the MIKID team and become a catalyst for change in the lives of children and families! MIKID, Arizona's largest family support nonprofit, is seeking dynamic individuals to join our mission of rebuilding communities one family at a time. At MIKID, you're not just getting a job – you're getting an opportunity to make a meaningful impact, enjoy flexibility, and experience fulfillment in your work-life balance. Our comprehensive benefits package includes 14 paid holidays, including your birthday, a matching 401K retirement plan, and health, dental, vision, and life insurance. Additionally, we provide an employee assistance program, generous paid time off, sick time, opportunities for advancement, on-the-job training, and an employee referral program.

Are you passionate about advocating for those in need? Ready to be part of a team dedicated to making a difference? All it takes to embark on this rewarding journey is your dedication and passion. Check out our inspiring stories of hope on our website! 

The Medical Records Specialist is responsible for managing new referrals, submitting required documentation, and maintaining consistent communication with Behavioral Health Homes and Case Managers. Primary duties include processing incoming and outgoing medical records, submitting monthly summaries, uploading AHCCCS eligibility reports into the Credible system, and ensuring that all documentation is current, complete, and appropriately stored. This role also involves proactively contacting external providers to obtain missing records and documenting all correspondence in the electronic system. Additionally, the specialist will provide regular updates to management and behavioral health professionals when documentation requests go unresolved.

This position also includes preparing for medical record audits and conducting internal reviews to ensure compliance with internal standards and HIPAA regulations. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities in a deadline-driven environment. A strong understanding of confidentiality requirements, data integrity, and electronic health systems is essential.

Requirements

Qualified candidates will have at least two years of recent experience in the medical billing or healthcare documentation field, particularly with referral processing. A high school diploma or equivalent is required, and candidates must be at least 21 years of age. Proficiency in Microsoft Office and excellent written and verbal communication skills are necessary, along with strong interpersonal abilities and a commitment to maintaining confidentiality. The ability to work both independently and collaboratively is crucial. Experience with the Credible billing system and familiarity with AHCCCS insurance processes is preferred. The physical demands of this position include the ability to remain seated for extended periods, frequent use of computers and office equipment, and occasional movement throughout the office to access files or attend meetings.