Medical Records Specialist at Personal Injury Law Firm

Job Title: Medical Records Specialist
Location: Lilburn, GA (In-Office Only)
Firm: Rebecca Kay Sapp Law Firm
Job Type: Full-Time
Pay: $10–$12 per hour, based on experience (BOE)

About Us:
Rebecca Kay Sapp Law Firm is a growing and client-focused personal injury firm dedicated to helping individuals through some of the most challenging times of their lives. We pride ourselves on compassionate service, consistent communication, and strong results. As our caseload grows, we are seeking a dependable and detail-oriented Medical Records Specialist to join our team on-site at our Lilburn office.

Position Overview:
The Medical Records Specialist plays a key role in supporting our attorneys and case managers by managing the full process of obtaining medical records and bills for personal injury cases. This is a full-time, in-office position that requires strong organization, follow-through, and communication skills.

Key Responsibilities:

• Request medical records and billing statements from healthcare providers


• Follow up regularly to ensure timely receipt of requested documents


• Maintain accurate logs of request statuses, provider communications, and costs


• Review incoming records for completeness and accuracy


• Organize and upload documents into case management software


• Communicate professionally with providers, clients, and internal staff


• Handle confidential health information in compliance with HIPAA
  

Qualifications:

• No experience required; training will be provided


• Experience in a legal, personal injury, or medical records role is a plus


• Understanding of HIPAA regulations and medical terminology is helpful but not required


• Strong organizational skills and attention to detail


• Excellent communication and follow-up abilities


• Comfortable working with technology and case management systems


• Must be reliable, punctual, and able to work independently in an office setting
  

Why Join Us?

• Be part of a supportive and mission-driven legal team


• Opportunity to contribute meaningfully to each case’s success


• Competitive hourly pay, PTO, and office perks


• Work in a professional and friendly office environment