Medical Records Specialist, Full-time

Bright Light Medical Imaging is a physician-led, multi-location imaging center where professionals don’t just work—they belong. We foster a supportive, team-driven culture that feels like family, where every member is valued, respected, and empowered to grow. With cutting-edge technology, opportunities for advancement, and a workplace built on integrity and compassion, our team loves coming to work each day. Employees here aren’t just colleagues; they’re part of something bigger—a community that truly cares. If you’re looking for a career where your skills are valued, your contributions matter, and you feel at home, Bright Light is the place for you.

WHAT WE ARE LOOKING FOR:

Medical Records Specialist - Full time 

Location: Onsite Arlington Heights 

Days/Hours: Monday - Friday,  9 am - 5:30 pm

WHAT A TYPICAL DAY LOOKS LIKE:

• Answering of departmental calls, professionally and courteously assisting patients with their requests


• Maintaining and filing of all patient records


• Retrieve records in an accurate and timely manner for patient care, quality review and audits


• Ensure all requests for records are date stamped received and logged in the correspondence log book


• Notify requester when records become available


• Perform all record functions while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule 


• Responsible for the processing of subpoenas and court orders, at the direction of HIMS director


• Coordinate the release of medical information to insurance companies, lawyers, state and federal agencies 


• Verify authorizations in accordance with facility policy and procedure, in addition to state and federal regulatory laws 


• Process payments for the release of records 


• Maintain and foster a positive working relationship with all departments at our multiple locations 


• Perform all other duties as assigned 

QUALITIES YOU SHOULD POSSESS:
                           

• Professional, positive patient focused attitude


• Solid, concise and effective verbal and written communication skills 


• Ability to work independently, organized with a focus on attention to detail 


• Determine appropriate and decisive course of action in complex situations


• Complete work assignments accurately and in a timely manner


• Ability to be resourceful and take initiative when issues arise


• Manage multiple and simultaneous responsibilities, with ability to prioritize tasks 
  

EDUCATION, EXPERIENCE & REQUIREMENTS:   

• High School Diploma or GED Certificate 


• Relevant prior experience favored working in medical/office setting


• Knowledge of health information management services 


• Prior data entry/word processing experience, preferred


• Working knowledge of Microsoft Office Suites, preferred
  


• Medical terminology knowledge is a plus 
  

BENEFITS & PERKS:

• Competitive pay and growth opportunities


• Paid on-site training


• 401(k) with company match, when eligible


• Multiple private health insurance options                                                 


• Paid time off plus designated holidays
  


• Annual uniform allowance


• Quarterly appreciation breakfast/Lunch