Medical Records Specialist III

Description

The Medical Records Specialist, under the direction of the Medical Records Manager will file and retrieve patients' medical records, ensuring that information is accurate and complete. Other tasks include scanning documents to update electronic health and medical records. All Medical Records specialists should be familiar with HIPAA compliance requirements. 

Requirements

Minimum Qualifications:
 

Education and Experience

· High school diploma or GED

· Minimum of 2 years medical office experience required, radiology or imaging experience strongly preferred

· Minimum of 2 years EMR experience, athenaOne experience strongly preferred

· Medical Records related experience preferred

· General computer skills with working knowledge of word processing, spreadsheet, and email applications required

· Detail-oriented with good analytical and organizational skills

· Good interpersonal skills with the ability to work cohesively within a team environment

· Excellent oral and written communication skills to effectively communicate with customers and all levels of management

Job Knowledge

• Communication skills to converse clearly over the telephone and in person.
• Organization and time management to manage a variety of tasks effectively.
• Attention to detail to correctly identify Medical Records issues and communicate difficulties with manager.
• Technological skills, such as using word processing and spreadsheet programs to track data.
• Ability to gather and interpret data.
• Ability to work independently in a fast-paced environment.

Essential Duties

• Greeting patients professionally both in person and on the phone.
• File documents in patient charts.
• Check charts for accuracy and completeness.
• File or retrieve information from our EMR system.
• Update patients' electronic health or medical records.
• Respond to ROI (release of information) requests.
• Follow all HIPAA regulations.
• Answer phone calls regarding sending or retrieving records.
• Assist with other clerical tasks as needed.
• May refer to senior staff for assistance with higher-level problems that may arise.
• Escalates issues to the supervisor for resolution, as deemed necessary.
• Assist with various projects as assigned by the direct supervisor.
• Meets and exceeds short- and long-term goals as established for the department.
• Performs duties and job functions in accordance with the policies and procedures established for the department.
• Reports to work, meetings and professional obligations on time.
• Participates in administrative staff meetings and attends other meetings and seminars.
• Assists in evaluation of reports, decisions, and results of department in relation to established goals.
• Recommends new approaches, policies, and procedures to influence continuous improvements in department's efficiency and services performed.
• Takes ownership of special projects, researches data and follows through with detailed action plans.
• Actively participates in problem identification and resolution and coordinates resolutions between appropriate parties.
• Performs other related duties as required and assigned.
• Adheres to Corporate, Department and HR policies and procedures.

Physical Requirements

• Employee is required to have visual and auditory acuity necessary for communications with other employees and/or customers to meet business needs of NHVC.  
• Employee must be able to see written documentation and be able to speak and hear for communication with employees/customers.  
• Ability to use a wide array of office equipment including, but not limited to a PC, copier, fax, multi-line telephone, etc.  
• Employee is exposed to general indoor working conditions and may on occasion require light lifting or no greater than 20 pounds and some offsite travel.