Medical Records Support

Medical Records Support Staff maintain all patient medical records, process requests for medical records, scan/upload documents into the electronic medical record, process and follow up on referrals, diagnostics orders, and laboratory orders, and complete assorted medical administrative duties

QUALIFICATIONS

• A high school diploma or general education degree (GED) is required.


• One to three years of medical office experience is preferred.

KEY JOB RESPONSIBILITIES

• Process inbound faxes/P2Ps/EpicCare/Healow/hardcopy documents on time.


• Scan/upload documents into the correct section of the correct patient's chart


• Process and follow-up on diagnostic orders (including obtaining prior authorizations)


• Process and follow-up on referrals to other health care providers.


• Electronically process and follow-up on patient record releases/requests as authorized and requested by patients, healthcare providers, insurance companies, attorneys, government agencies, etc


• Attach diagnostic reports/laboratory reports to orders, creating orders when necessary.


• Complete/fax/mail forms and documents that providers generate in patient care

CRITICAL SKILL/REQUIREMENTS

• Knowledge of medical terminology is preferred.


• Good computer skills.


• Good communication skills.


• Working knowledge of Microsoft Often

Physical Demands: Work is performed in a fast-paced office and community setting with local travel required. Physical demands include prolonged sitting/standing and phone use. Lifting and carrying equipment and supplies (5-10 lbs.) may be required.

Compensation: Salary commensurate with education and experience.