Medical Records Tech

This position is responsible for processing, retrieving, releasing and managing/scanning patient health information. 

• Full-Time/Benefits Eligible 


• Monday - Friday - 8 hours per day


• Columbus, OH (hybrid role)

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Retrieving and processing incoming faxes in the fax inbox


• Retrieving and processing incoming mail


• Scanning and indexing patient documents into the patient’s electronic health record (EHR)


• Assigning release of information (ROI) requests to members of the team accurately and appropriately


• Retrieving patient information and releasing it via fax, mail, or in person to patients or non-billable entities upon receiving a valid request.


• Retrieving patient information and releasing it to our copy service for billable accounts upon receiving a valid request.


• Answering, tracking, and making calls to COPCP offices, patients, our copy service, and third parties regarding releases and patient portal issues.


• Creating PDFs of medical records for reference upon request.


• Entering data into the patient’s EHR record accurately.


• Keeping excel logs of needed data.


• Reaching and maintaining productivity goals set forth by management.


• Maintaining, protecting, and distributing PHI according to federal and state regulations.


• Other duties as set forth by management.

Education, Licensures & Certifications

• High school diploma or equivalent.

Knowledge, Skills & Abilities

• Knowledge of medical terminology and experience in a hospital or medical office setting is preferred.


• Skills and Abilities include
  
  
  
  • Strong computer skills
  
  
  • Excellent telephone etiquette
  
  
  • Excellent customer service
  
  
  • Basic word and excel knowledge
  
  
  • Work well with others
  
  
  • Multi-tasking
  
  
  • Self-Starter
  
  
  • Well organized
  
  
  • Attention to detail