Medical Scheduler - Join a Leading Company

Title: Medical Scheduler

Location: Akron, OH

Duration: 13 weeks (ASAP start), Monday to Friday, 8:00 am to 5:00 pm

Job Description:

LHH is seeking a Medical Scheduler to play a crucial role in facilitating patient care activities, particularly in surgery and procedure scheduling across various healthcare settings, including hospitals, ambulatory surgery centers, and clinics for one of our healthcare clients. The primary responsibility involves coordinating intricate details related to patient care, ensuring smooth transitions from scheduling to post-operative care. The incumbent will handle a range of tasks essential for the efficient functioning of medical facilities, contributing significantly to patient satisfaction and organizational effectiveness.

Key Responsibilities:

1. Surgery and Procedure Scheduling: Coordinate patient care activities by scheduling surgeries and procedures with meticulous attention to detail. Liaise with healthcare providers, patients, and relevant departments to ensure timely and accurate scheduling.

2. Pre-Operative and Diagnostic Testing: Schedule and coordinate pre-operative and diagnostic testing procedures required for surgical interventions. Obtain medical clearances as necessary, ensuring compliance with healthcare regulations and guidelines.

3. Equipment Coordination: Facilitate the procurement and coordination of special equipment required for surgeries and procedures, ensuring that all necessary resources are available and prepared for use.

4. Insurance Verification: Ensure pre-certification and/or prior authorization/determination are obtained from insurance providers before scheduling surgeries or procedures, minimizing potential billing issues and ensuring smooth reimbursement processes.

5. Patient Communication and Education: Prepare surgical packets containing detailed instructions from physicians for patients. Review pre-operative instructions with patients and address any queries or concerns they may have. Refer patients to clinical staff for further assistance as needed.

6. Billing and Documentation: Submit surgical codes to billing promptly, confirming successful processing. Complete order reconciliation reports and notify providers of any outstanding orders. Maintain accurate documentation of all scheduling and billing activities.

7. Communication Management: Answer telephone calls, emails, and worklist reports promptly and professionally. Direct calls to appropriate staff members and ensure timely dissemination of messages and documents, such as laboratory results.

8. Provider Support: Keep healthcare providers organized by maintaining schedules with case information, meetings, travel arrangements, and speaking engagements. Manage operating room (OR) block time to optimize efficiency standards and minimize delays.

9. Surgical Information Preparation: Prepare surgical information for providers according to their preferences, ensuring all necessary details are available and accessible during procedures.

Qualifications:

• High school diploma or equivalent

• Proven experience in medical scheduling or healthcare administration

• Proficiency in medical terminology, insurance procedures, and billing practices.

• Strong organizational skills with the ability to multitask and prioritize tasks effectively.

• Excellent communication and interpersonal skills, with a customer-centric approach.

• Attention to detail and accuracy in documentation and record-keeping.

• Proficient in using scheduling software, electronic health records (EHR), and other relevant computer applications.

The Medical Scheduler role in Akron, OH, offers an exciting opportunity to contribute to the delivery of high-quality patient care while supporting healthcare providers and optimizing operational efficiency. If you possess the necessary qualifications and skills, we encourage you to apply and become part of our dedicated healthcare team. This role is ideal for someone who is not currently working and looking to be employed ASAP!

Pay Details: $18.00 to $19.00 per hour

Search managed by: Breanna Deckard

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.