How you move is why we’re here. ®
Now more than ever.

Get back to what you need and love to do.
The possibilities are endless...
 
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.
 
If this describes you then let’s talk!
 
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Compensation Range

The base pay scale for this position is $34.74 - $35.91. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

In this role, you will provide support for the operations of the medical office. This includes, but not limited to, answering phones, scheduling patient appointments, surgical booking; obtain authorizations/certifications for treatments and diagnostic procedures, patient check-in/out, including copay collection, scanning documents into the EMR and any additional tasks as assigned. 

 

Competencies/skills: 

• Experience with Epic Medical Records System and/or Meditech strongly preferred 

• Prior experience in a surgical practice strongly preferred 

• Strong computer skills required 

• Superior written and oral communication skills 

• Exceptional customer service skills 

• Ability to follow through with tasks to completion 

• Strong organizational and problem-solving skills 

• Ability to multitask in a fast paced environment 

• Ability to effectively and accurately follow directions or instructions 

• Ability to work collaboratively as part of a team; offers to help coworkers when needed 

• Detail-oriented 

• Ability to escalate issues appropriately 

• Consistently displays a positive attitude towards one’s work and work environment 

• Experience with surgical scheduling preferred 

• Knowledge of healthcare and health insurance, required 

• Familiarity with medical terminology and general office protocol required.  

• The ability to type 45-60 words per minute and exceptional organizational strengths is required.   

• Must be proficient in Microsoft Word, Excel, and PowerPoint. 

To qualify you must have a High School Diploma or equivalent (Associates Degree preferred) and at least two years of related MD office/healthcare experience. 

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.