Medical Services Associate

JOB SUMMARY

Under the direct supervision of the Area Director, the Medical Services Associate provides assistance to individuals supported by Apace by identifying, scheduling, and attending physical, mental, or behavioral health appointments and ensuring accurate record-keeping and effective communication with providers, Apace staff, family and/or guardians to ensure healthcare needs are met.

SCHEDULE

This position is full-time based on a 40-hour workweek Monday - Friday.

Apace offers a generous benefits package including health, dental, vision, life, paid sick and vacation leave, tuition assistance, and retirement benefits. Review benefits online @ www.goapace.com/benefits

ESSENTIAL FUNCTIONS

• Facilitates good communication with the individual, family, employer, service provider, and others involved in the individual’s life.
• Provides transportation and attends to medical, dental, psychological, and psychiatric needs of the individual by identifying those needs, making referrals and scheduling appointments.
• The person in this role will act as an attendant and ensure the safe operation of the vehicle and the safety of the person supported.
• Accompanies the person as needed in order to work cooperatively with the practitioner and to request the most comprehensive and least restrictive treatment.
• Documents all significant medical or health information regarding the individual by maintaining a unit file to provide a comprehensive and up-to-date picture of the individual’s progress and needs and to ensure compliance with all applicable accrediting and licensing agency standards.
• Provides training and assistance in daily living needs to individuals as directed by the individual’s program planning team.
• May serve as a member of the Individual Support Planning Team and/or Behavioral Intervention Team.
• Attends staff meetings, in-service programs, and training conferences to maintain awareness of policies and procedures and to improve job performance.
• Performs duties after hours or on weekends as needed to attend to individual emergencies

Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Skills in oral and written communications, as well as considerable skill in operating personal computers. Must be proficient in Microsoft Office software products such as Outlook, Word, etc.
• Ability to work effectively with persons served, families, staff and other agencies; ability to organize and attend to details accurately and efficiently; ability to make adjustments in medical/health matters to independently evaluate situations and make decisions regarding the need for treatment or re-evaluation.
• Lifting may be required at the service location. If lifting or other adaptive equipment is available, it MUST be used.
• Exerting up to 25 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body.

MINIMUM QUALIFICATIONS:

• High school diploma, GED, or equivalent knowledge
• Must at least 21 years of age or older
• The person in this position will be required to submit to a pre-employment drug screening as well as randomized drug screenings throughout employment in compliance with guidelines set by the Department of Transportation for medical transportation services.
• At least (1) one year of experience in the field of human services

DESIRED QUALIFICATIONS:

• Valid CNA certification preferred
• At least (1) year of experience in the healthcare field, or related industry preferred