Medical Spa: Receptionist, Client Coordinator

Job Brief:
Rivière Med Spa is one of Portland’s fastest growing boutique, cosmetic medical spa/aesthetic clinic. We are looking for a passionate, hardworking Client Coordinator and receptionist. As a client coordinator, you will be the face of the business and deliver unsurpassed client experience. We are looking for someone who knows the meaning of outstanding customer service, loyalty, and teamwork. This person should love and enjoy interacting with guests and potential patients in a highly professional manner and be vested in business growth and success.

Responsibilities:

• Building trusted relationship with clients and providing guidance to them on products and services
• Role model and lead rest of the spa staff in driving sales goals for products and services
• Scheduling appointments and rescheduling
• Maintaining inventory for consumables and products
• Maintaining Spa facility
• Assisting others on the team as needed throughout the day

Skills Required:

• Have trusted conversations with clients to build relationships
• Handle patients with courtesy and promptness while adhering to HIPAA guidelines
• Work without supervision but know when to consult with manager for assistance
• Be flexible and adaptable with changing priorities
• Be the sales lead for the team by creating sales funnel and executing to it and holding others accountable
• Be comfortable in front of the camera to utilize social media to connect with the target audience
• Work independently to efficiently complete multiple assignments within time constraints