Medical Staff Coordinator

Position Summary

The Medical Staff Coordinator provides comprehensive support for all medical staff functions, including credentialing, privileging, committee coordination, and maintenance of medical staff bylaws, rules, regulations, and policies. This role also provides confidential administrative support to hospital leadership, including research, report preparation, and meeting coordination. Serving as the primary liaison between hospital leadership and the medical staff, the Coordinator ensures compliance with Joint Commission, state, and federal standards while supporting the effectiveness and engagement of the medical staff organization.

Essential Job Functions

Medical Staff Support & Administrative Support

• Deliver excellent customer service with professionalism and discretion in all interactions, maintaining confidentiality at all times.
• Prioritize communications and requests appropriately, exercising sound judgment and escalating issues through proper channels as needed.
• Manage and distribute incoming correspondence including phone calls, emails, memos, submissions, and reports.
• Provide Medical Staff Support
• Coordinate and facilitate assigned medical staff committees (Medical Staff, Medical Executive and Credentialing, including scheduling, notifications, agendas, meeting materials, minutes, and follow-up.
• Ensure compliance with Joint Commission standards, state and federal regulations, and medical staff bylaws, rules, and hospital policies.
• Maintain knowledge of Medical Staff Bylaws, Rules and Regulations, and promote compliance by medical staff members.
• Publish and maintain Medical Staff calendars and rosters.
• Coordinate professional liability insurance renewals and maintain communication with the Injured Patients and Families Compensation Fund for new or departing providers.
• Provide onboarding information for new providers to Information Technology (for EPIC access), Communications (for marketing and website updates), and other relevant departments.
• Support provider orientation in collaboration with department leadership.
• Collect and track medical staff dues; report balances and assist with fund distribution as determined by the Medical Staff.
• Prepare correspondence, announcements, reports, protocols, and other documents for medical staff.
• Assist with provider recruitment, including permanent and locum tenens providers.
• Track provider continuing medical education (CME) hours and process CME reimbursements.
• Review and approve monthly payments for contracted medical services.
• Provide direct support to the Chief of Staff as requested.
• Perform other duties as assigned to support the needs of patients, medical staff, and the organization.

Medical Staff Credentialing 

• Manage all aspects of initial appointments, reappointments, temporary privileges, and status changes for medical staff in compliance with federal, state, and regulatory standards.
• Verify provider licensure, certifications, training, work history, malpractice coverage, and other credentialing requirements.
• Maintain complete, accurate, and current credentialing records, including licensure, DEA certificates, professional liability insurance, board certifications, life-support certifications, and other expirables.
• Develop and maintain credentialing policies, procedures, and electronic databases.
• Assist in the development and ongoing review of privileging criteria and privilege forms.
• Collaborate with the Quality Department to ensure Focused Professional Practice Evaluations (FPPE) and Ongoing Professional Practice Evaluations (OPPE) are completed for reappointment.
• Provide verification of medical staff status to outside organizations upon request.

Competency Statements

• Communication, Oral – Ability to communicate effectively with others using the spoken word. 
• Communication, Written – Ability to communicate in writing clearly and concisely. 
• Detail Oriented – Ability to pay attention to the minute details of a project or task. 
• Organized – Possessing the trait of being organized of following a systematic method of performing a task. 
• Time Management – Ability to utilize the available time to organize and complete work within given deadlines. 
• Working Under Pressure – Ability to complete assigned tasks under stressful situations.
• Reliability – The trait of being dependable and trustworthy. 
• Loyal – the trait of feeling a duty to the employer. 
• Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards. 
• Accuracy – Ability to perform work accurately and thoroughly. 
• Responsible – Ability to be held accountable or answerable for one’s conduct. 
• Honesty/Integrity – Ability to be truthful and be seen as credible in the workplace. 
• Accountability – Ability to accept responsibility and account for his/her actions. 

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

Education

• High School Graduate or General Education Degree (GED): Required 
• Associate’s Degree (two year college or technical school) Preferred, Field of Study; Medical/Healthcare, Administrative Assistant, Business, Human Resources, or related field.  

Experience  

• One or more years of experience in a Hospital/Clinic environment; and experience in a Clinical, Administrative, Human Resources, Professional Business role preferred.

Computer Skills

• Microsoft Office Suite (Outlook, Word, Excel, and Power Point)