Medical Support Assistant (Rehabilitation Services)

CLOSING DATE: Monday, July 07, 2026 @ 4:00 PM (MST)

Salary Range: $19.06 - $22.88/ per hour

**APPLICANT MUST HAVE A VALID, UNRESTRICTED INSURABLE DRIVER’S LICENSE**

** RESUME AND REFERENCES ARE REQUIRED**

ESSENTIAL DUTIES, FUNCTIONS AND RESPONSIBILITIES:

• Inputs patient information into the electronic data system to generate a visit record for the patient.


• Processes requests for Medical Record utilizing electronic data system.


• Records and maintains an accurate record of pertinent patient information.


• Inputs visit specific data into electronic data system for each patient.


• Verifies completeness of visit records, ensuring adherence to required, established standards prior to visit record being forwarded to Medical Records.


• Schedules appointments for patients needing following up in the clinic or specialty areas.


• Processes department requests as ordered for the patient by the Therapist.


• Functions as telecommunication expert and coordinator to ensure effective departmental communication.


• Organizes, monitors, and displays daily call schedule for all specialty clinics.


• Compiles, processes and forwards consultation requests and transfers submitted for the patients.


• Performs or actively facilitates faxing of appropriate documents and records to other facilities or medical providers.


• Communicates and coordinates with Contract Health to ensure quick and accurate adherence to transfer protocols and processes.


• Processes departmental mail and routes correspondence(s) to the appropriate individual.


• Actively participates in departmental Quality Assurance/Process Improvement Program.


• Records and maintains daily census, disease specific and acuity records.


• Inputs and maintains requests for maintenance and Bio-Med repairs through an electronic ordering system.


• Assists with orientation of new staff.


• Functions as Records Management Resource for department as needed.


• Organizes, inventories, orders, and maintains clerical supplies forms, and other documents need for the unit.


• Orders and receives administrative supplies and supplementary patient care delivery supplies


• Ensures compliance with HIPAA standards and supports compliance with established CMS Standards.


• Adheres to established Hand Hygiene Standards.


• Adheres to Universal Precautions and Infection Control protocols.


• Ensures safe, accurate processing all documents.


• Reports safety issues or concerns to Safety Officer, Security, or Nurse Executive.


• Assists, promotes, and supports compliance with established CMS Standards


• Performs other duties as assigned.

MANDATORY MINIMUM QUALIFICATIONS:
Experience:

Two (2) years of direct work experience.

Education:

One (1) year (cumulative 30 credit hours) post-secondary education in related field.

**Please email degree, transcripts, license and certifications to [email protected]**

NAVAJO/INDIAN PREFERENCE:

FDIHB and its facilities are located within the Navajo Nation and, in accordance with Navajo Nation law, has implemented a Navajo/Indian Preference in Employment Policy. Pursuant to this Policy, applicants who meet the minimum qualifications for this position and who are enrolled members of the Navajo Nation will be given primary preference in hiring and employment for this position and members of other federally-recognized Indian tribes will be given secondary preference. Other candidates will be considered only after all candidates entitled to primary or secondary preference have been fully considered.