Medicare ACO Registered Nurse (R.N.) Care Manager
Part Time
$82,016 - $96,489
Reports to: Care Management Lead RN
Position Summary:
As an integral member of the care management team the Registered Nurse (RN) Care Manager (CM) will have the opportunity to make a profound impact on the lives of people living with complex and/ or chronic conditions, many of whom also face multiple barriers in their lives which makes it difficult for them to achieve the self-care required to improve their health and well-being. This position requires flexibility and may vary from day-to-day to meet members where they are. Outreach methods may vary based on the needs of the organization and may include telephonic or in person in a variety of potential settings such as but not limited to, the health center, community, home or an inpatient facility.
Responsibilities:
- Conducts Comprehensive Assessments
- Assures that medication reconciliation is complete. The RN CM will complete the medication reconciliation and may include a pharmacist and/or primary care team.
- Engages members and care givers in active care planning with focus on medical, behavioral, social, member-centered care needs. Coaches and guides member/representative to meet bio/psycho/social goals.
- Provide care coordination, which may include but not limited to facilitating care transitions, supporting the completion of referrals, and/or providing or confirming appropriate follow-up
- May be required to meet members while they are inpatient to provide education and support about the discharge process and transition members into care management.
- Travel throughout assigned area to engage members at their homes or other locations where the member may be located. **
- Assesses the member’s knowledge of their medical, behavioral health and/or social conditions and provides education and self-management support including symptom response plans based on the member’s needs and preferences.
- Connects members with primary care, behavioral health, flexible services, Community Partner, respite, and other community based social services as indicated and appropriate.
- In collaboration with Community Health Workers, creates and maintains a comprehensive inventory of local community resources through a web-based application, improving accessibility for members and providers, and linking members with the appropriate support services.
- Participates in the integrated care team meetings and rounds as required
- Maintain accurate, timely documentation in electronic systems including health center EHRs.
- Provides coverage for team members who are out of office
- Other duties as assigned
C3 ACO Requirements:
Based on 0.5 FTE Medicare RN CM:
- Annual Enrollment is 48 per year.
- Open Caseload Ranges 10-20.
(These requirements are based on the C3 Delegation Agreement and are subject to change.)
Required Skills:
- Demonstrated success in working as part of a multi-disciplinary team including communicating and working with Providers, Social Workers, Community Health Workers and other health care teams.
- Ability to flexibly utilize clinical expertise to solve complex problems
- Bi/multi-lingual preferred or experience with Language Translation Services
- Experience working with patients with chronic and behavioral health needs
- Must be flexible and adaptable to change.
- Demonstrate the ability to work independently
- Must demonstrate excellent interpersonal communication skills
- Additional qualities that would be a good fit for our team include: Enthusiasm and passion for helping patients, genuine spirit, kind, and empathetic nature, and one who embraces a ‘go with the flow’ mentality
- Experience using appropriate technology, such as computers, for work-based communication
- Experience and proficiency with Microsoft Office and online record keeping
Qualifications:
- Experience working with the Medicare population is strongly preferred
- Experience working with Federally Qualified Health Centers is strongly preferred
- Associate degree in Nursing; Bachelor’s Degree in Nursing preferred
- Current, active MA Registered Nurse license
- Case Management Certification (CCM, ANCC RN-BC) preferred
- 3-5 years of nursing experience, preferably in-home health, ambulatory care, community public health, case management, coordinating care across multiple settings and with multiple providers
- A valid driver's license and provision of a working vehicle
- Experience with anti-racism activities, and/or lived experience with racism is highly preferred
Working Conditions
Works in a busy community health center in a downtown business district. Long hours are sometimes required. Some in-state travel may be required.
Physical Requirements
Physical demands requiring lifting of small pieces of equipment, boxes, and/or patients not to exceed forty (40) pounds. Mostly standing and walking required. Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversation with or without audio devices.
About us: BNHC is a multicultural organization that collaborates with community agencies and residents to provide high quality comprehensive health care. We are committed to health promotion and disease prevention. BNHC began providing services in 1994 in a mobile medical van operating out of a church parking lot. Since then, the center has rapidly grown to provide desperately needed services to low-income and marginalized populations in the greater Brockton area. BNHC is committed to providing care that is responsive to community health needs and is linguistically, culturally and financially accessible. BNHC serves an extremely diverse patient population including Brazilian, Cape Verdean, Haitian, Latino, Portuguese, African American and Caucasian, 77% of whom live in poverty
BNHC is committed to providing a safe and heathy environment for patients and staff. As a condition of employment, employees, to include new hires, are required to be fully vaccinated to include the most recent COVID 19 booster and annual flu vaccines, with the exception of those who have documented medical or religious exemptions, that must be approved by BNHC according to its protocols. Additional vaccines may be required based on the recommendation of the CDC. New hires who are not yet vaccinated for flu or COVID can arrange to be vaccinated on site.
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